Business OperatorAI Hikari, Inc.RepresentativeQI ZHIJIEAddress1-2 Kaigan, Minato-ku, Tokyo 105-0022, Japan
(Building name and floor will be promptly disclosed upon request.)PhoneWill be promptly disclosed upon customer request.
For urgent matters, please contact us via the email address below.Emailinfo@ai-hikari.comTarget CustomersThis is a B2B SaaS product for enterprise customers. We do not sell to individual consumers.PricingCustom pricing based on company size and usage scope. Please contact info@ai-hikari.com for details.Additional FeesInitial setup fees and custom integration fees (included in the individual quote), plus applicable consumption tax.Payment MethodsCredit card, bank transferPayment TermsCredit card: Per the billing and payment schedule of each card issuer
Bank transfer: By the due date specified on the issued invoiceService DeliveryService is delivered on a schedule mutually agreed upon after contract execution (typically within 2–4 weeks).Returns & Cancellations[Pre-contract cancellation]
You may cancel free of charge at any time before contract execution.
[Post-contract cancellation]
Due to the nature of the service, returns after service commencement are generally not accepted. However, in the event of material breach of contract by the Company that makes continued use impractical, usage fees for the unused period will be refunded.
[Cancellation procedure]
To request cancellation, please contact info@ai-hikari.com by email.
Details such as the termination date and refund conditions are governed by the individual contract.Inquiries & ComplaintsFor inquiries and complaints regarding the service, please contact info@ai-hikari.com.
We will generally respond within 3 business days. 